Effective Date: March 1, 2025 | Mastermind AI, LLC
These Terms of Service ("Terms") govern your access to and use of Mastermind AI ("the Platform," "we," "us," or "our"), an all-in-one marketing and business management platform for service businesses. By creating an account or using any part of the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.
Mastermind AI provides a software platform that helps service businesses manage social media content creation and scheduling, lead capture, appointment booking, invoicing, and payment processing. Our services include integrations with third-party platforms including Instagram, Facebook, TikTok, LinkedIn, and Pinterest (collectively, "Social Platforms").
To use the Platform you must:
You are responsible for all activity that occurs under your account.
Access to the Platform is provided on a subscription basis. By subscribing, you authorize us to charge your chosen payment method on a recurring basis (monthly or annually, depending on your plan) until you cancel.
Prices are subject to change. We will give you at least 30 days' notice before any price increase takes effect on your account. Refunds are not provided for partial subscription periods unless required by applicable law.
If your payment fails, your account may be suspended after a grace period of 7 days. We are not liable for any loss of data or access resulting from non-payment.
When you connect your social media accounts to Mastermind AI, you grant us permission to access and act on those accounts on your behalf, including:
You represent that you have the authority to connect any social media accounts you link to the Platform. You are solely responsible for ensuring your use complies with each Social Platform's terms of service. We do not guarantee that integrations will remain available if a Social Platform changes its APIs or policies.
You can disconnect any social account at any time from your account settings.
You retain full ownership of all content you create, upload, schedule, or publish through the Platform. By submitting content, you grant us a limited, non-exclusive license to store, process, and transmit that content solely to provide the services you have requested.
You agree not to post content that infringes any intellectual property right, contains false or misleading claims, violates any applicable law, or violates the content policies of any Social Platform you are publishing to. Mastermind AI is not responsible for any content you publish.
The Platform includes tools for scheduling client appointments and generating invoices. You are responsible for all interactions with your clients facilitated through these tools. We act solely as a technology provider and are not a party to any agreement between you and your clients.
Payment processing services are provided through a third-party payment processor (such as Stripe). By accepting payments through the Platform, you agree to that payment processor's terms of service in addition to these Terms.
We are not responsible for transaction errors, chargebacks, or disputes between you and your clients. We may charge a platform transaction fee on payments processed through the Platform, disclosed in your subscription plan details.
You agree not to use the Platform to send spam, gain unauthorized access to any accounts, reverse engineer the Platform, resell or white-label the Platform without written permission, or use the Platform in violation of any applicable law.
Mastermind AI and its logo, design, software, and documentation are owned by us and protected by copyright, trademark, and other laws. These Terms do not grant you any rights to use our trademarks or branding without prior written consent.
We aim to provide reliable service but do not guarantee 100% uptime. Scheduled maintenance, third-party outages, and unforeseen technical issues may affect availability. We are not liable for missed posts, scheduling failures, or other consequences resulting from downtime or third-party service disruptions.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MASTERMIND AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 3 MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless Mastermind AI, its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising out of your use of the Platform, your content, or your violation of these Terms.
Either party may terminate at any time. You may cancel your subscription through your account settings. We reserve the right to suspend or terminate your account for violations of these Terms. Upon termination, your data will be retained for 30 days then permanently deleted.
We may update these Terms from time to time. We will notify you of material changes by email or in-app notice at least 14 days before they take effect. Your continued use constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of Arkansas. Disputes will first be addressed through good-faith negotiation, then submitted to binding arbitration under the rules of the American Arbitration Association.
For questions about these Terms, please contact us at: mike@mastermind-ai.net
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